NOTICE: Ensure the Seatpost and seat are properly adjusted before riding.
DO NOT raise the Seatpost beyond the minimum insertion marking etched into the Seatpost tube (as shown in the picture below). If the Seatpost projects from the frame beyond these markings (as shown on the far right of the picture below), the Seatpost or frame may break, which could cause a rider to lose control and fall. Ensure the minimum insertion markings on the Seatpost are inside the seat tube of the frame.
DO NOT lower the Seatpost over the white rubber ring. If the Seatpost is lower than the white rubber ring (as shown in the picture below), the Seatpost will not be held in place.
If the problems are still not solved or there are any other problems, please feel free to contact our customer support for help: firstname.lastname@example.org