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  1. Heybike Help Center
  2. Product Support

Product Support

Error codes, noises, power issues, and general product support.

Getting Start

  • Correction: the installation of front fork
  • Getting Start

Battery

  • Battery USB Note
  • Battery Compatibility
  • How to remove the battery?
  • How to operate the battery?
  • How to check for battery issues?
  • The battery will not charge/turn on
See all 7 articles

Display and Throttle

  • Throttle setting variations
  • Brawn/Cityrun/Sola Battery Level Display Problem
  • Locate the cable connectors
  • Error 24/motor noise
  • Error 21/error 30
  • What if the throttle does not work?
See all 7 articles

Ebike Parts

  • Notes on installing the Seatpost
  • Ebike Parts
  • Brake adjustment
  • Tire flat for my bike
  • Transmission adjustment
  • Replacing display and throttle
See all 8 articles

Troubleshooting

  • Troubleshooting List
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