Order Placement & Payment

(1) What payment methods do you accept?
At our Heybike official store, you can make a secure payment through American Express, Discover, Diner's Club, JCB, Visa, Venmo, MasterCard, PayPal, and Apple Pay. As for the financing, we have partnered with Klarna to empower everyone’s purchase. Be sure to choose Klarna at checkout and apply for financing options. Once approved, you can pay for your e-bike in installments.

(2) Discounts for Students, Teachers, Military and Veterans
Heybike offers a discount code for $55 off for the following people:
① University Students
② Pre-K, K-12 and Professors
③ Active Duty, Veterans and Retirees
④ Police, Fire and EMT, Federal and Local
Visit the link below to apply for a code and save money!
https://www.heybike.com/pages/exclusive-discounts

(3) Why doesn’t the coupon code work?
If your coupon code does not work, it is probably out of date. Kindly please use the coupon within the valid period.

We are always glad and happy to help you. If you have any questions, please feel free to contact us at [e-mail].