1. E-bike Maintenance

To ensure your e-bike's performance and longevity, it is essential to give your e-bike proper care and maintenance. Several tips are listed below for your reference.

(1) It is strongly recommended that you should give your e-bike a periodic cleaning at least once a month. If you see stains on the bicycle, use a damp cloth to wipe them away, or use a toothbrush with toothpaste. Do not use alcohol, gasoline, kerosene, or other corrosive and volatile chemical solvents to clean the bicycle, as they may cause severe damage. Do not use a high-pressure washer for cleaning. During the cleaning process, ensure that the bicycle is turned off, the charging cable is unplugged, and the charging port rubber cover is properly closed to prevent water leakage and avoid potential electrical short circuits or other major issues.

(2) Please pay more attention to dirt, sand, grit, and mud sticking in every part of the bike, such as in the derailleur, the chain, and around the wheels. Moreover, please let your bike dry completely after washing it. Our mechanic experts also advise users to lubricate the chain, derailleur, cables, etc. After you apply the lubricant to different parts of the bike, please wait for several minutes and then wipe off the excess lubricant.

(3) When the bicycle is not in use, store it indoors in a dry and cool place. Prolonged outdoor storage or exposure to excessive sunlight, heat, or extremely cold or wet environments can accelerate the aging of the bicycle and its battery.

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